Privacy Policy for Reams CMMS
1. Introduction
Welcome to Reams CMMS. We are committed to protecting your personal data and your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our software and services. By using Reams CMMS, you agree to the terms of this Privacy Policy.
2. Information We Collect
• Personal Data: We may collect personal data such as your name, email address, phone number, and payment information.
• Usage Data: We collect data on how you interact with our software, including your IP address, browser type, and usage patterns.
• Cookies and Tracking Technologies: We use cookies and similar technologies to track your activity on our service and hold certain information.
3. How We Use Your Information
• To Provide and Maintain Our Service: We use your information to deliver, maintain, and improve our software and services.
• To Manage Your Account: We use your personal data to manage your registration as a user of the service.
• To Contact You: We may use your contact information to send you updates, notifications, and other information related to your use of our services.
• To Comply with Legal Obligations: We may process your data to comply with legal obligations, such as regulatory requirements and law enforcement requests.
4. Legal Basis for Processing Personal Data
We process your personal data based on the following legal grounds:
• Consent: You have given your consent for processing your personal data for one or more specific purposes.
• Contract: Processing is necessary for the performance of a contract with you.
• Legal Obligation: Processing is necessary for compliance with a legal obligation to which we are subject.
• Legitimate Interests: Processing is necessary for the purposes of the legitimate interests pursued by us or a third party.
5. Data Retention
We will retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your data to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal data against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access. These measures are in line with ISO/IEC 27701 standards to ensure the confidentiality, integrity, and availability of your data.
7. International Data Transfers
Your information, including personal data, may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and ISO/IEC 27701 standards.
8. Your Data Protection Rights
Depending on your location, you may have the following rights regarding your personal data:
• Right to Access: You have the right to request copies of your personal data.
• Right to Rectification: You have the right to request that we correct any information you believe is inaccurate.
• Right to Erasure: You have the right to request that we erase your personal data, under certain conditions.
• Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
• Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
9. Compliance with Malaysia's PDPA
We comply with Malaysia's Personal Data Protection Act 2010 (PDPA), which regulates the processing of personal data in commercial transactions. We ensure that your personal data is processed in accordance with the PDPA principles, including notice and choice, disclosure, security, retention, data integrity, and access.
10. Compliance with Google Play Store and Apple App Store Policies
• Google Play Store: We comply with Google Play's Developer Program Policies, including providing a clear and accessible privacy policy that discloses how we collect, use, and share user data.
• Apple App Store: We comply with Apple's App Store Review Guidelines, ensuring that our privacy policy is legally compliant and clearly discloses our data handling practices.
11. Ownership of Data
All data created within Reams CMMS by corporate accounts belongs to the company who owns the data. Reams Technologies Sdn Bhd acknowledges that the company retains full ownership and control over their data.
12. Marketing and Promotional Communications
• Consent for Marketing: By providing your personal data, you consent to Reams Technologies Sdn Bhd using your information to contact you with newsletters, marketing, or promotional materials and other information that may be of interest to you. You may opt-out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send.
• Purpose of Data Use: We may use your personal data to provide you with targeted advertisements or marketing communications we believe may be of interest to you. This includes using data analytics to improve our marketing strategies and to measure the effectiveness of our promotional campaigns.
• Third-Party Marketing: We may share your information with our marketing partners to offer you certain products, services, or promotions. We ensure that any third parties we share your data with comply with applicable data protection laws and provide adequate protection for your personal data.
• Data Protection Compliance: All marketing and promotional activities will be conducted in compliance with international data privacy laws, including the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and Malaysia's Personal Data Protection Act (PDPA). We will ensure that your rights are protected and that your data is processed lawfully, fairly, and transparently.
• Opt-Out Rights: You have the right to withdraw your consent to our use of your personal data for marketing purposes at any time. You can exercise this right by contacting us at enquiry@reamstech.com or by following the unsubscribe instructions in any marketing communication you receive from us.
13. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
14. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
• Email: enquiry@reamstech.com